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08/31/2021

What Salesforce's Slack Purchase Could Mean for Offices

This could result in the messaging platform evolving into a "one-stop shop"

Anytime a company is sold for $27.7 billion, there undoubtedly will be ripples felt throughout the market for a good long while. However, many may look at Slack and then look at Salesforce, the tech behemoth that shelled out that money, and see somewhat of a superficial relationship. Some casual observers may even be scratching their heads. Isn’t Slack just a messaging platform? Is Salesforce just trying to ride Slack’s popularity wave and snatch it up before someone else does?

What these outside spectators fail to acknowledge is Slack’s platform of third-party applications, as well as the meteoric potential the company could reach with Salesforce’s power behind it. With the robust infrastructure of Salesforce and its enterprise-level offerings, Slack will be forced to level up its product. That’s where some of these third-party apps will come in; adapting their product will be essential. If successful changes are made, these outside contributors would no longer be viewed as a convenient add-on but rather a collection of critical cogs that drive a reimagined Slack.

But how could this have an impact beyond increasing chat capabilities for online business discussions or remote workplace banter? The implications could be much more massive than some may have anticipated. Let’s dive into how Slack and its group of third-party developers could leverage the Salesforce acquisition to revolutionize internal processes such as onboarding and employee training.

Please select this link to read the complete article from Training magazine.

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