Details
 

12/20/2021

Membership Coordinator

Ohio Foot and Ankle Association | Columbus, Ohio

The Ohio Foot and Ankle Medical Association, a 501(c)(6) professional medical society that is dedicated to serving and protecting the public's foot health and protecting, promoting, and advancing the professional practice of podiatric medicine and surgery through regulatory and legislative channels in Ohio.

OHFAMA works with a related 501(c)(3) organization, the Ohio Foot and Ankle Medical Foundation, to advance the art and science of podiatric medicine by providing the highest quality of didactic and clinical learning experiences to podiatric physicians and surgeons.

Position Summary

Primarily responsible to provide support to the OHFAMA membership program. The position will assist with managing and enhancing membership recruitment, engagement, and retention efforts to advance the mission of the association. The administrative assistant will develop, coordinate, and implement key projects.

This position requires a strong member and donor focus, attention to detail, reliability, and ability to work independently with limited supervision.

Responsibilities

Membership

• Coordinates membership activities, including organizing efforts to attract and retain members
• Processes membership applications
• Corresponds with new and renewed members
• Assists with drafting and sending member communications
• Maintains membership rosters and generates membership reports
• Assists with other membership functions as necessary

Marketing and Communications

• Assists in developing and executing marketing plans to promote members services, events
• Manages the association listserv, a tool that facilitates member-to-member communications
• Drafts and sends member communications including newsletters, emails, and online publications
• Maintains, creates, and publishes content on the association website
• Assists with developing and maintaining the association’s presence on social media platforms
• Participates in editing and proofing processes

Meeting Planning

• Assists with preparation for meetings, events, and conferences
• Provides online registration support to members and non-members
• Oversees registration booth at association events and conferences

Database Administration

• Maintains Association database regarding members, non-members, and exhibitor profiles
• Enters new contacts, monitors processes, runs reports, maintains hygienic databases, and contributes to improvements in data collection processes

General Administration

• Drafts correspondence, coordinates conference calls, compiles research, maintains files
• Assists in accounting coordination, including coding checks and deposits, preparing deposit slips, and processing transactions in OHFAMA’s association management system
• Maintains the association’s annual calendar
• Serves as first point of contact for members, directs calls, voicemails, and emails to the appropriate team member
• Performs other clerical duties under general direction of OHFAMA Executive Director and Assistant Executive Director

Required Knowledge, Skills, and Abilities

• Excellent communication skills in both written and verbal form
• Strong knowledge of computer operations (Microsoft Office, Excel), office practices and procedures
• Familiarity with Association Management Systems
• Ability to:
  • Interpret a variety of instructions in written, oral, or schedule form
  • Deal with problems involving several variables within familiar context
  • Define problems, collect data, establish facts, and draw valid conclusions
  • Recognize, implement, and build upon established best practices
  • Complete routine forms, prepare routine correspondence, prepare accurate documentation
  • Proofread technical materials, recognize errors, and make corrections
  • Respond to routine inquiries from members, public and/or officials
  • Anticipate project needs as well as team needs and pitch in at any level
  • Communicate effectively; understand a variety of written and/or verbal communications
  • Gather, collate, and classify information
  • Maintain records according to established procedures
  • Answer routine telephone inquiries
  • Develop and maintain effective working relationships

Qualifications

• Bachelor’s Degree, some college, or equivalent years of experience required
• At least two years’ related experience and/or training
• Must be fully vaccinated against COVID-19

Benefits and Salary

• The hourly salary for this non-exempt, part-time position shall be commensurate with the candidate’s skill and experience
• The position will start off at 24-28 hours per week with the potential of full-time employment status
• Flexible work schedule

To apply: please send a resume, cover letter, and three work references with email addresses and phone numbers to mmathy@ohfama.org .

OHFAMA is an equal opportunity employer.

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