05/06/2021

Research Offers Guidance as Employers Plan Workplace Returns

WFM opportunities are allowing employers get more work and hours out of staff

As more Americans get vaccinated and associations make plans to return their staff to offices, looking at some of the research about work during the pandemic can help organizations determine where to shift their human resources focus as they finalize their plans.

A recent report from the ADP Research Institute, “People at Work 2021:A Global Workforce View,” surveyed workers worldwide to see how they fared during the pandemic. One stark finding from the survey is that remote staff are putting in extra hours that they don’t claim on their timesheets. Globally, unpaid overtime has jumped to 9.2 hours a week, up from 7.3 hours last year. In just the U.S., the jump in unpaid overtime is more pronounced, with 9 hours per week in 2021, compared with 4.1 hours per week in 2020.

Angela Hall, an associate professor at the Michigan State University School of Human Resources and Labor Relations, offered some advice for organizations looking to combat concerns over unpaid hours. First, she said it’s important to ensure non-exempt, or hourly, employees are following the law with regard to reporting hours worked. Second, organizations should discourage all employees—exempt or non-exempt—from overworking.

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