05/07/2021

Travel Group Creates Guidelines for Inclusive, Accessible Travel

Help members ensure their practices and policies are inclusive and accessible

While the pandemic curtailed travel last year, the travel and tourism industry is starting to see signs of recovery as vaccinations increase and people feel safe hitting the road again. Looking to make the sector a more welcoming as it begins reopening, the World Travel & Tourism Council recently created new guidelines for inclusion and accessibility, which focus on the experience of travelers with disabilities.

“We feel this was a good first step in exploring the challenges and opportunities related to accessibility, while acknowledging that there is a lot more to do,” said Tiffany Misrahi, WTTC vice president of policy and research.

The report, “Inclusive and Accessible Travel Guidelines,” focuses on four areas: developing an inclusive and accessible system, creating safe spaces, designing an engaging and relevant system and exemplifying inclusion and accessibility. The various guidelines offer several steps businesses can take. Among the recommendations: Companies should develop accessibility features that are clear, overt and which travelers with disabilities do not require special assistance from staff to use, as well as regularly and proactively engage travelers with disabilities in the creation of accessible products and services.

Please select this link to read the complete article from Associations Now.