06/23/2021

Twelve Tips for Rediscovering the Telephone's Gifts

Voice retains an important role in business

As we return to work and the workplace in the new order of normalcy, I am reminded of the many bad habits we may have acquired in the discomfort of isolation. Foremost among these vices is the spreading disease of poor telephone conduct.

A phone is hardly a phone anymore. It’s an email device, a web browser, a camera, a texting platform, and an app launcher. Yet its initial (if not primary) function we still call a telephone. Perhaps it is time we relearn how to use it in that regard.

Call me ancient, but let me suggest that manners still matter in human contact on both ends of the line.

Please select this link to read the complete article from Corporate Intel.