07/01/2021

Five Tips for Creating Effective Knowledge-sharing Documents

They will actually get used by others

With workers shifting roles more frequently than ever these days—and, of course, simply going on vacation—being able to transfer knowledge between team members is an essential task for many organizations.

The reason? Not having that knowledge handy can create major headaches for your team. One IDC study found that data professionals often struggled to find information, with nearly a third of workers spending their weeks looking for hard-to-find information buried somewhere in the cloud. It’s an issue even in stable organizations, but as the workforce at large uses the return to the office as an opportunity to take their careers in a different direction, this problem could increase in the coming months.

“You want to avoid someone leaving an organization who has only ever stored documents on their desktop, and no one else has access to get to them,” said Jennifer Pflaumer, a knowledge management expert and the immediate past president of the Association of Independent Information Professionals.

Please select this link to read the complete article from Associations Now.