07/06/2021

How to Address a Stubborn Communication Gap

Leaders, employees and stakeholders remain disconnected over communication

Disconnects between leaders and employees are rarely hard to find, but the other side of the pandemic has made those gaps more visible in some ways.

For instance, the 2021 Businessolver State of Workplace Empathy report revealed sharp distinctions between what CEOs and employees consider important. Just about all employees (93 percent) who responded to the company’s annual survey said that remote work demonstrated an employer’s empathy, yet only 40 percent said they’ve had a remote-work option. Of those who did, two-thirds said remote work has made them more productive.

Moreover, while 85 percent of CEOs said they reached out to a coworker about a mental-health issue, only 37 percent of employees did. The separation is perhaps starkest, though, when it comes to DEI: While 96 percent of executives said their organizations are inclusive, only 80 percent of employees said so. And while more than three-fourths of executives said their company has DEI programs, only 44 percent of employees said so.

Please select this link to read the complete article from Associations Now.