Complete Story
08/10/2021
Set Yourself Apart by Getting Ahead of the Communications Curve
Get ahead of the curve by practicing empathy
Occasionally, I get to work with an executive coaching client who’s exceptional at communicating with their colleagues. When I talk with the client’s colleagues about what makes them exceptional, one of the big differentiators is that the executive shares with them what they need to know before they need to know it. As a result, the colleagues feel valued by and appreciative of my client. And, for the organization, the ahead of the curve communications make big change initiatives easier to manage and go more smoothly.
What my clients who generate that kind of good will and more effective collaboration are doing is so simple that I’m surprised way more people don’t do it. They get ahead of the communications curve by practicing empathy. And by empathy, I don’t mean that they’re tuning into how their colleagues feel (although that’s important). Rather, they’re asking themselves the question, “If I was in that person’s role, what would I want or need to know and when would I want to know it?” Then they act on their answer to the question.
I’ve never met an executive who likes surprises – either good ones or bad ones. By putting themselves in their colleagues’ shoes and then shaping their communications around those insights, my ahead of the communications curve clients set themselves apart as people who reduce the collective stress level by eliminating surprises and setting others up for success.
Please select this link to read the complete blog post from The Eblin Group.