08/26/2021

Business is Personal, and Don't Forget It

Those who say business isn't personal are failing to support people's needs

Try a little pop quiz. Ask someone you lead to finish the sentence, “It’s not personal, it’s just _________.” You’ll rarely find anyone who fails the test.

“It’s not personal, it’s just business” is embedded in our collective psyche. But consider what this commonly held belief says about a leader’s values and approach to leadership. Without conscious awareness, this belief leads to values that guide decisions, shape priorities and determine how people are treated.

As a manager, you deliver information and feedback to team members that affect their goals, priorities, livelihood, opportunities, status, income, mood, health and well-being. How is this not personal?

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