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05/13/2021

The Key to Getting Workers Back to the Office is Culture

If the culture is flailing, employees won't want to return

As the world opens up again following COVID-19 lockdowns, employers previously accustomed to a steady hum of activity in the cubicles and corridors must decide if they are going to bring people back into the office full time, continue to allow them to work remotely or come up with a hybrid arrangement that provides for a mix of in-office and remote work.

A positive way to view this decision is that it provides a fresh start, an opportunity to strengthen the relational subcultures throughout your organization.

I believe that over time, employers are going to lean toward having people work in the office because it promotes collaboration and innovation. But is that what workers want? According to a research survey by Gensler Research Institute, 71 percent of people prefer to have a hybrid arrangement or work entirely remotely going forward. Working remotely is attractive because it reduces commute time and gives people the most flexibility in their personal lives. Those benefits have been especially appreciated during the pandemic by parents with children at home and people who look after elderly family members.

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