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08/05/2021

A New CEO's Strategy for Building the Plane While Flying It

Face challenges head-on

I began my tenure as CEO of the National Association for College Admission Counseling (NACAC) last July, when the pandemic was raging, the nation was in political turmoil and undergoing a racial reckoning, and, like most associations, a financial crisis loomed over us. I arrived with an ambitious agenda and a charge from my board to take the organization in new directions. I also arrived at an empty office, with staff working remotely,  and confronted millions of dollars in lost revenue. 

I faced a serious inflection point. 

Should I direct our staff to focus only on the organization’s fiscal health, or should I forge ahead with an agenda for a new, bold direction? I realized I had to do both. I’m a believer in not letting a crisis go to waste, so I did the best I could to “build the plane while flying it.”

Please select this link to read the complete article from ASAE's Center for Association Leadership.

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