Did you know that one of the biggest reasons people are unhappy in any given situation is their unmet expectations? How do our expectations contribute to our emotional responses?
Our expectations are based on our values -- what is most important to us. When it comes to our expectations, we project what is important to us onto others. We simply expect others to act as we would.
For example, suppose that I am a manager, and I ask my team to attend an 8:30 a.m. strategy meeting, to which everyone agrees. The next morning, when people don’t show up until 8:45 or even 9 a.m., I might become frustrated or even angry that people didn’t take their commitment seriously.
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