Cutting costs has been the name of the game in the past year and a half, but it doesn’t mean a program has to lose it value or end altogether. Case in point: the Solid Waste Association of North America (SWANA) downshifted from a fully automated mentorship program, which was hosted by a vendor, to a hybrid version that is partially automated but also manually driven.
“It’s been challenging, but it’s also been fun,” said Shelby Truxon, SWANA’s membership program manager.
And members love it. How did SWANA do it?
Please select this link to read the complete article from Associations Now.