The Protiviti and London School of Economics report emphasizes the role of training in unlocking the benefits of artificial intelligence (AI) tool use.
"For business leaders, the priority is clear: Closing the AI training gap is one of the fastest ways to unlock measurable returns," said Grace Lordan, founding director of The Inclusion Initiative at LSE and research leader, in a statement.
Access to that training remains a sticking point in recent AI discourse, however. Employees routinely report that they are not offered the resources to learn to use the technology effectively — and while leaders have said they have access to training and understand the reasoning behind AI adoption decisions, rank-and-file employees have largely said the opposite.
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