01/26/2022

Employ This Technique for Improving Your Listening Skills

A look at how to use active listening

Q: It seems being a good listener is a more critical skill than ever. Can you give me some ideas on how to improve my listening skills?

A: I am so glad you asked this important question. We have always been better listeners, but it's more important now more than ever. Many of us who aren't spending as much time face-to-face with our staff are relying on other means of communication. For sure, this means that every time we interact with our staff in person or online, we need to focus our attention on what they are saying.

One of the most effective ways to improve listening skills is to use a technique called active listening. This method you to listen attentively to a speaker, understand what they're saying, respond and reflect on what is heard, as well as retaining what is heard. And isn't that what you want to do when you are in conversation with your employees?

Please select this link to read the complete article from ASAE's Center for Association Leadership.