Modern Communication for Associations
Modern Communication for Associations
OSAP's SeminarWeb Online Education
Event Details
Business communication continues to evolve at an unbelievable rate. In just 25 years, we've seen the evolution from landlines to pager codes to cell phones to smart phones to the cloud. Where are we headed next? How does the next generation prefer to communicate? What are the implications for associations in 2025 and beyond? In this session, the presenter will walk attendees through the communication changes and cultural shifts that drive them in the past, present and future. Attendees will learn how to more effectively communicate with members, employees and other stakeholders to improve every key business metric and utilize better communication to thrive.
What You Will Learn
- The difference between 2-D and 3-D communication conversations and means
- How to select the proper channel for conversations to maximize efficiency
- New tools to improve communication in a post-pandemic and hybrid workplace
About the Presenter
Neal Glatt is an accomplished sales and leadership coach, trainer and speaker. Neal joined Case Snow Management, Inc. as an Account Executive in 2010 when the company owned a single pick-up truck. Leading the sales effort as part of the leadership team, Neal helped the company exceed $40 million in annual sales before beginning his own coaching practice in 2017. During that time, he discovered the power of focusing on strengths and the ability of strong leadership to influence amazing results. His passion is to help other people also find fulfillment and success in life. He is a Certified Strengths Coach through Gallup and a John Maxwell Certified Coach, Speaker and Trainer. Neal earned Bachelor of Arts degrees in Marketing and Spanish from Northern Michigan University and a Global Executive Masters of Business Administration from SKEMA Business School.