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OSAP Q1 Virtual Deep Dive: Communicating with Clarity in a Hybrid World

Take a deep dive into improving your communication skills.

Wednesday, March 18, 2026
1:00 PM - 2:30 PM (EDT)

Join Us Virtually on Zoom

Event Details

Register Now for the Q1 Virtual Deep Dive: Communicating with Clarity in a Hybrid World 

Hybrid work has changed not just where we work, but also how communication lands. In this fast-paced session, members will explore how to communicate more clearly, consistently and intentionally in hybrid environments—both within their organizations and across stakeholder groups.

Participants will learn how to match messages to the right communication vehicles (email, virtual meetings, in-person conversations and informal channels) to reduce confusion, increase engagement and save time. The session will also focus on intentional communication strategies that help build connection and trust when informal, in-person moments are not guaranteed. Participants will leave with practical guidance they can immediately apply to support stronger communication, alignment and relationships within their organizations.

Virtual Deep Dive:

  • Member: $75
  • Non-member: $100

If you attended the Q1 luncheon, please contact OSAP for assistance with registration for the deep dive.

About the Speaker: Lisa Merz Russell      

Lisa Merz Russell

With more than 20 years of learning and talent development experience, Lisa Merz Russell nurtures talent by focusing on the unique contributions leaders can make to grow their teams and the organization. She translates insights into meaningful outcomes by highlighting the intersection of learning, connection and strategic thinking. After growing up in northeast Ohio, Russell established her family and career in the Columbus area. She possesses a Master's Degree in Human Resources from The Ohio State University, and has demonstrated leadership abilities in progressive roles within internationally-known organizations, including Macy’s, L Brands, Victoria’s Secret, Bath & Body Works and Safelite Autoglass. Russell and her family love cooking together, trying new foods, traveling and spending time with their extended family. Connect with her
via email or her LinkedIn profile.

She has brought her talents to Kane Learning, a boutique consulting firm with expertise in team effectiveness, people leadership, human resources, communication and marketing. Kane Learning has nonprofits, Fortune 500 companies and small businesses on its client list, all of which benefit from custom-delivered solutions.