Professional Communication in Today’s Diverse Workforce

Messaging discipline in a multi-generational environment

Our personal requests and styles often outweigh the needs of others on the team. How can we tailor our communications to increase efficiency, net quicker responses and lessen the burden to those we rely upon?

Can you hear me now?

Communication is an essential element of professional engagement—if not the most essential—and ensuring the success of messages resonating upon receipt is vital. With four, arguably five, generations working side by side in our contemporary workforce, we continue to find frustration with how our colleagues and peers communicate. Understanding how and why differing generations communicate can aid in finding successful channels for collaboration.

"That could have been an email"

A simple statement; perhaps you have said it? But beneath those six words, what is the statement really implying? To those identifying as Generation X, Millennial or Zoomer, it likely means that my time was just wasted. Srini Rao, CEO of the Unmistakable Creative blog, suggests that time is our most valuable and nonrenewable resource. Rao states that humans have 8,760 hours in a year, and although we all receive the same amount, there never seems to be enough.

Please select this link to read the complete article from ASAE's Center for Association Leadership.