A Lesson on Talent Development from Yoda

Chief learning officers (CLOs) are being asked to reinvent organizations, while AI rewires jobs and careers. The route is unlearning: letting go of ladders, fixed roles and "training as an event." Dr Helmut Schuster and Dr David Oxley set out four imperatives for CLOs to build experimentation, trust, AI and capability.

We are entering an era in which organizational reinvention is not optional. It is constant and structural. Artificial intelligence (AI) is reshaping roles and workflows. Career ladders are collapsing into lattices. Talent now moves across boundaries rather than sitting neatly inside them. Against this backdrop, learning and development leaders face some significant problems and challenges.

"First, you must unlearn what you have learned." - Yoda, The Empire Strikes Back

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