AI Cannot Read Invoices | This Should Worry Companies
I have been considering a question nobody in enterprise software seems to want to sit with: why can the most advanced artificial intelligence (AI) models in the world solve Olympiad-level mathematics but fail to reliably extract a total from an invoice?
This is not an academic exercise for me. I have been building automation software for 20 years. My company has processed billions of documents for some of the largest enterprises in the world. Yes, I have a stake in this answer. But 20 years of watching models work on real enterprise data, not benchmarks, gives you a different view than turning a model in a lab. And when those real-world models cannot get the simple stuff right, I notice.
The conventional answer to my question goes something like this: Math is a reasoning problem and AI is good at reasoning now. Invoices are a perception problem—messy layouts, bad scans—and we just need better models. Give it another generation. I think this is wrong.
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