How Leaders Can Turn AI into an Empathy Engine

"I'll ask ChatGPT" has become such a ubiquitous reply in the executive leadership world that I, like many leaders, sometimes worry about how much longer my expertise will be needed. 

Maybe you feel the same way.

While one McKinsey report shows that companies are still struggling to find viable uses for artificial intelligence (AI) in business, individual users have been tinkering with its applications in daily living.

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