If You Want a Promotion, Your Performance Counts Less than Your Behavior

News,

The young computer engineer stood before the whiteboard confidently solving complex coding problems one after another. Thinking he had the Microsoft job well in hand, Satya Nadella turned back to his final interviewer, Richard Tait, who asked him a most unexpected question: Imagine you see a baby lying in the street crying. What do you do? Nadella thought for a few seconds and then said he would call 911.

As Tait (then a Microsoft manager, later an entrepreneur and venture capitalist) ended the interview and walked a stunned Nadella to the door, Nadella asked him what had gone wrong.

"You need to develop empathy," Tait told him. "When a child is crying, you pick them up and hug them."

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