Leading in the Age of AI Agents

AI agent adoption is expected to jump over 300 percent in the next two years. If you're a CEO, this means you will no longer just be leading people—you will be overseeing a blended workforce of humans and AI agents with unparalleled power to tackle business objectives.

If you're adding AI agents to your team, you have already thought about where they could be most efficient: repetitive tasks like scheduling, customer inquiries, transactions or data analysis. At Salesforce, we host a quarterly Agentforce Learning Day where employees learn to integrate AI tools into their daily work.

"This is about building capacity for humans,' said Jenny Simmons, Saleforce's vice president of onboarding and employee learning. "It's about the evolution of the job to a new place."

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