Membership, Events & Operations Manager: Ohio Manufactured Homes Association

The Ohio Manufactured Homes Association (OMHA) is the statewide trade association representing manufacturers, retailers, communities, developers, installers, suppliers and service providers throughout Ohio's factory-built housing industry. Our mission is to advance manufactured and modular housing as an affordable, high-quality homeownership solution while supporting the businesses and professionals who make that possible.

At OMHA, no two days are the same. As a small but dynamic team, employees have the opportunity to contribute across events, communications, advocacy, education, and member services while building meaningful relationships throughout Ohio's manufactured/modular housing industry.

Position Summary

The Membership, Events & Operations Manager serves as the primary coordinator of OMHA's membership services, events, educational programs and administrative operations. This position plays a critical role in member engagement, retention, event execution and ensuring smooth day-to-day association operations.

The ideal candidate is highly organized, customer-service oriented, detail-focused and comfortable managing multiple priorities in a small association environment.

Essential Responsibilities

Membership Services

• Serve as the primary point of contact for member inquiries
• Manage member recruitment, onboarding, renewals and retention efforts
• Maintain accurate membership records within the Association Management System
• Process membership applications and dues payments
• Coordinate annual dues billing and renewal campaigns
• Prepare membership reports and statistics
• Support member engagement initiatives and outreach
• Assist with member newsletter, legislative notices and emails

Events & Education

• Coordinate OMHA conferences, golf outings, board meetings, educational programs, webinars, and special events
• Manage event registrations and attendee communications
• Coordinate speakers, sponsors, exhibitors, venues, and vendors
• Oversee event logistics including signage, materials, catering, and on-site support
• Assist with continuing education programs and certification events
• Maintain event timelines and project schedules

Administrative Operations

• Support Executive Director and Board of Directors
• Coordinate board meetings and committee activities
• Prepare meeting materials and maintain records
• Manage office correspondence and general administrative functions
• Assist with budgeting, invoicing, sponsorship fulfillment, and reporting
• Support member benefit programs and special projects

Preferred Qualifications

• Bachelor's degree or equivalent experience
• 3-5 years association management, membership, event planning, or administrative experience
• Strong customer service skills
• Experience with membership databases or CRM systems
• Excellent written and verbal communication skills
• Strong organizational and project management abilities
• Proficiency in Microsoft Office Suite
• Ability to travel occasionally within Ohio

Desired Traits

• Self-starter
• Team-oriented
• Detail-focused
• Relationship builder
• Comfortable working independently

Perks and Benefits

• Competitive compensation (Range of $55,000- $65,000)
• Simple IRA with company match
• Health, life and disability insurance
• Support for professional credentials and development
• Generous vacation and paid time off

OMHA supports work-life balance through flexible scheduling and hybrid work opportunities. These arrangements may be available following a successful introductory period and are based on performance, job responsibilities and organizational needs.

To apply for the position, please submit your resume to info@welcomehomeohio.com. Please include resume and cover letter by July 31, 2026.  When sending email please include name and job title in the subject line.