New Manager Training Topics You Cannot Afford to Skip

HR Question: It seems that when we promote a new manager, there is so much for them to learn. The actual job duties are the least of it. How do you teach someone how to manage? Can you offer some suggestions on topics that we should cover in new manager training?

HR Answer: Acclimating a new manager can be very challenging. However, don't underestimate its importance. Your frontline managers play a key role in so many aspects of retaining your talent, engaging your employees and running your business in general. In fact, Gallup’s 2023 engagement survey found that up to 70 percent of employee engagement can be solely attributed to the manager. Considering that the same survey found that employee engagement was “stagnate” in 2023 – and had dropped even further in Q1 of 2024 – it’s no secret that properly training and preparing managers can provide a direct positive impact on the bottom line.

Many organizations underestimate the impact their managers and leaders have on this engagement. For most employees, their direct manager is who they have the most interaction with of all leaders in the organization. However, managers (especially new managers) are often unaware of the influence they have – both positive and negative. Providing adequate training is an essential step in starting your new manager off on the right path to success.

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