Rewrite Workplace Plot Twists

If your organization were a television drama, what kind of storylines would be playing out right now? Would it be a feel-good ensemble piece or a series of plot twists nobody saw coming?

As a former soap opera writer for "All My Children" and "One Life to Live," I was paid to create drama. Now, I help leaders rewrite it. Because while high-stakes emotion is great for ratings, it can derail productivity, engagement and morale in the workplace.

In today's association environment where volunteer boards, staff teams, and multi-generational stakeholders all play a part, miscommunication isn't just an annoyance. It's costly. Gallup estimates that workplace drama and confusion around roles and responsibilities lead to thousands of dollars in lost productivity per employee each year. So, how do we reduce drama without losing the spark?

Please select this link to read the complete article from ASAE's Center for Association Leadership.