The AI Question Every CEO Should Be Asking

Too often, a company invests in artificial intelligence (AI) then lays off employees. That may impress a few analysts in the short term, but it is a lousy way to build trust, loyalty or long-term value. Bob Chapman, Barry-Wehmiller's former CEO, has said layoffs are a failure of management. I agree.

Companies would be foolish to stay out of the AI game completely. The answer is to use AI to both grow revenue and reduce costs.

That may sound obvious, but it changes the whole conversation. Instead of asking, "How many jobs can we eliminate?" the better question is, "How can AI help our valued people create more value for customers?"

Please select this link to read the complete article from Inc.