Tim Cook’s Farewell Revealed an Important Leadership Habit

Tim Cook has been CEO at Apple for 15 years. The company has grown in extraordinary ways over that time. It spent much of that time as the most valuable company in the world, and was the first to reach $1 trillion and $3 trillion in market cap. There are, no doubt, countless lessons a leader could learn from Cook's leadership at Apple, but the one that sticks out the most isn not about products or stock buybacks.

In an open letter published on Apple's site, Cook announced that he would step down as CEO later this year. In that letter, he shared that every morning for 15 years, the CEO of the most valuable company in the world did something most executives would delegate by their second week on the job. He read his email.

I am not talking about executive summaries or KPI dashboards. I mean, maybe he read those, too, but his letter is very clear that he started every day reading notes sent directly from Apple customers around the world.

Please select this link to read the complete article from Inc.