Leadership Gaps Are Driving Multiple Workforce Risks, Data Shows

The Marsh and Mercer People Risk 2026 report, based on responses from 4,517 HR and Risk professionals across 26 markets, serves as a data layer on top of the qualitative concerns raised at the recent What's Not Working @ Work summit. The themes track closely, and numbers indicate a widespread alignment between what leaders have experienced and what the data shows.

At the summit, experts described a workforce that is exhausted, disengaged and increasingly disconnected from organizational goals. The Marsh data gives that observation a trajectory, with the share of employees who say they are thriving at work dropping from 66 percent in 2022 to 44 percent in 2026, erasing years of steady gains. One in four employees say they are unsatisfied at work, but do not believe leaving is an option, while another 12 percent plan to leave within six months.

AI Is Human Transformation

Josh Greenwald, chief people officer at Sword Health, told summit attendees that organizations are approaching AI transformation incorrectly. "This is more about human transformation," he said. "We put too much emphasis on technology."

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