Navigating the Ghosts of Cultures Past
The only constant in life is change. This truth is as salient today as it was when the ancient Greek philosopher Heraclitus posited the idea centuries ago. It's a truth that most modern leaders know firsthand, especially when it comes to culture. Culture is in constant flux.
Emergent ideas are introduced to an organization—be they new technologies or nascent philosophies—which catalyze new imaginations and result in new ways of work. However, the question isn’t if things will change but how and when? So, we sat down with the former CMO of McDonald’s North America, Tariq Hassan, for this week’s episode of the From the Culture podcast to talk about cultural change and how leaders can best navigate it.
As Hassan poetically puts it, every organization is haunted by the ghosts of cultures past. These are the existing conventions of an organization that were once introduced and integrated into its operating system but linger about even after a leader departs. Some were advantageous in the moment but perhaps soured over time. Others were likely rejected at first glance but eventually revealed themselves to be useful. These cultural contributions can be edifying or detrimental to an organization. Therefore, it’s incumbent upon new leaders to identify which ghosts should be summoned and which ought to be exorcised.
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