Senior Sales Manager: Cherry Valley Hotel & Ohio Event Center
Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. They are a diverse team of innovative hoteliers and restaurateurs operating more than 200 locations across 38 states and 3 countries. Their portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Schulte Hospitality Group is seeking a dynamic, service-oriented Senior Sales Manager to join their team. SHG is an organization whose success is rooted in its service culture. Their mission is to exude hospitality, be respectful and authentic, prioritize the needs of their internal and external stakeholders above their own and continuously strive to make a positive impact in all they do. They are passionate hoteliers eager to add like-minded people to their rapidly growing team.
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. They want you to feel engaged, empowered and excited to grow with them. After all, they believe their greatest and most valuable asset is their people. SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
- Work today, get paid today, with daily pay
- Free telemedicine and virtual mental health care access for all associates starting day one
- Multiple health insurance and life insurance options 401k plan + company match
- Paid parental leave
- Paid time off
- Holiday pay
- Pet insurance
- Employee Assistance Program
- Schulte Savings Marketplace
- Discounts on event tickets, electronics, gym memberships and more
Job Duties and Responsibilities
- Previous hotel experience is required.
- Minimum of two years in a selling role. Role is based in or near Columbus/Newark, OH.
- Responsible for learning the hotel brand and strategy.
- Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience.
- Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls and inquiries via email, phone, and in-person interactions.
- Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events.
- Establishes client base of organizations, associations and corporate businesses through direct sales efforts to secure business for the hotel.
- Negotiates food and beverage, function space, room rates and hotel services that meet or exceed hotel revenue goals.
- Achieve all predetermined sales goals for revenue and sales activity.
- Negotiate contracts according to company standards.
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented.
- Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
- Provide prompt and accurate responses to all client requests for proposals and information.
- Consistently meet or exceed sales goals including predetermined revenue and sales activity.
- Monitors local competitors and compares their operation with his/her operation.
- Completes daily/weekly/monthly reports as directed by the DOS/GM Participate in quarterly and annual business and marketing plans.
- Assist with budget process.
- Provide prompt and accurate responses to all client requests for proposals and information.
- Perform various other duties as assigned to meet business objectives.
Education and Experience
- Minimum of high school education required; post-high school education preferred.
- Minimum of two years in a hotel service role or sales experience preferred.
Knowledge, Skills and Abilities
- Outgoing personality.
- Always maintains a professional image through appearance and dress.
- Ability to work collaboratively with hotel service team in providing exceptional customer service.
- Clear, concise written and verbal communication skills.
- Demonstrate ability to achieve sales goals.
- Proactive sales approach; assertive and fast-paced, driven to succeed.
- Excellent time management skills.
- Understands need-time strategy as developed by Revenue Management.
- Must have flexible work hours that may include evenings, weekends and holidays.
Compensation Range: $65,000-$70,000
Schulte Hospitality Group is an Equal Opportunity Employer. The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the company's paid time off policy. Specific compensation and benefit details will be discussed during the interview process.