What Leaders Need to Make the Most of AI

Survey after survey has made clear that organizations, including associations, are increasingly comfortable with artificial intelligence (AI). Less clear, though, is how willing those associations are supposed to get behind building and supporting the kinds of robust AI tools that can address member needs.

A recent report from Sequence Consulting attempted to push association leaders to do more, faster and get out of “pilot mode:" "AI is transforming how associations make decisions, not just how they perform tasks," the report says. “Leaders must move from pilots to production by embedding AI into the systems that drive member experience.”

Getting there, though, will require leaders getting more comfortable with the kind of decision-making that such an acceleration requires. And as a recent commentary from McKinsey explains, it helps when leaders grasp what AI can and cannot replace.

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