A Path for CEOs on AI

Are CEOs innovating around AI, or are they panicking?

On the surface, it looks as if executives are doing what they’ve been repeatedly told to do when it comes to emerging technologies—pilot, experiment, drop the fear, embrace the future. According to a new IBM survey of CEOs, the majority of top leaders are all-in on AI: Two-thirds of them say they are "comfortable using AI to help inform major strategic decisions," three-fourths now have a chief AI officer, and nearly half (48 percent) say they believe AI can handle some decisions without human intervention by 2030.

But how much of that activity is born of genuine enthusiasm for AI is an open question. According to a Boston Consulting Group survey, 61 percent of CEOs say their boards are rushing into AI. Almost 40 percent say their boards don’t have an "informed view" of the technology, and a third say their boards "overestimate the human capabilities that AI can replace."

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