Asking the Right Questions

Need to Phone a Friend?

Every seasoned planner knows that CVBs and DMOs are the best friends they could possibly have when planning a meeting. The information and resources these types of agencies provide help planners stick to their budgets and bring the wow factor to their events. However, while these organizations' standard services are common knowledge, some planners may be unsure how to maximize CVB offerings. What questions should they ask CVBs to provide more than the basics and determine if a destination is the best fit? How can they ask CVBs to go above and beyond for their meetings? And how can they ensure they're fostering positive relationships between themselves and CVB reps?

Here's what three experts had to say about communicating with CVBs.

Give Them a Checklist

The needs of each meeting will vary depending on what the client wants, so before a planner begins communicating with CVBs, he or she should be crystal clear on what the client is looking for from a destination. That goes beyond just the capacity and hotel tier and extends to everything from downtime activities to how close the group wants to be to the airport.

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