How to Close the Empathy Gender Gap

Leaders are forever asked to be empathetic. But empathetic leaders, it seems, are not created equal.

Harvard Business School researchers Colleen Ammerman and Deepa Purushothaman recently found that the gender gap is just as pronounced around empathetic leadership as it is with promotion and compensation. A poll of 350 women managers found that 80 percent found nearly a third of their workweek on "caring tasks"—basically, listening to staff's feelings. "That's more than a business day's worth of work in a five-day week,
they write in an article about the phenomenon in the MIT Sloan Management Review. 

And that’s disproportionate to male leaders—three-fourths of survey respondents found that this sort of caring work is mostly done by women. (“In many cases, men didn’t even observe such work happening around them — whereas women described it as commonplace,” they write.) 

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