Without Meaning, AI Transformation Won't Work

As artificial intelligence (AI) reshapes the workplace, leaders are asking urgent questions: Which tools should we adopt? Which roles will change? How do we increase productivity? How do we stay ahead?

But one of the most important questions may be the one too few organizations are asking: "Are our people ready for this much change?"

Gallup's State of the Global Workplace 2026 report offers a sobering answer. Global employee engagement declined for a second consecutive year, falling to 20 percent, its lowest level since 2020. Gallup estimates that low engagement cost the global economy approximately $10 trillion in lost productivity last year. At the same time, AI adoption is not yet translating into the broad organizational gains many leaders expected. Among U.S. workers in organizations that have implemented AI, 65 percent say AI has had a positive impact on their personal productivity, but only 12 percent strongly agree that AI has transformed how work gets done in their organization.

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